Via del Duomo 14/16
05018 Orvieto ( TR )
Tel: 0763 344206
Fax: 0763 344206E-mail: email@example.com
GENERAL CONDITIONS OF SALE
These General Conditions of Sale (hereinafter, General Conditions) have as
their object the regulation of the purchase of Products, carried out
remotely via the electronic network, from the Website www.orogami.com (hereinafter, the
The owner of the site is: OROGAMI di Orciuolo Tiziana, based in Via del Duomo 14/16, 05018 Orvieto (Italy), VAT number 00682030556, Telephone +39.0763.344206, firstname.lastname@example.org (hereinafter also referred to simply as the society).
2. ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
All purchases of Products made through the Site (hereinafter, the Purchase
Contracts) by users who access it (hereinafter, the Customers) are governed
by these General Conditions as well as by the Consumer Code (Legislative
Decree no. 206/2005), section II Distance contracts (articles 50-67) and
the rules on electronic commerce (Legislative Decree 70/2003).
With the conclusion of the Purchase Contracts, the Customer accepts and undertakes to observe these General Conditions.
The Customer is therefore invited to carefully read these General Conditions before carrying out any purchase operation and, once the purchase procedure provided for by the Site has been completed, to print them or in any case to keep them.
The Company may modify, at any time and without notice, the content of the General Conditions, it being understood that the General Conditions published on the Site at the time the purchase order is sent by the Customer will apply to the Purchase Contracts already concluded.
The site www.orogami.com is a
telematic site for the sale of products (hereinafter, Products).
All the Products offered are illustrated in detail on the Site where the sheet containing, in addition to the description, all the necessary information is shown. Pictures may differ from the actual item due to digital display or playback effects.
4. PURCHASE PROCEDURE
The Customer can purchase the Products illustrated on the Site by
respecting the technical access procedures provided therein.
The publication of the Products displayed on the Site constitutes an invitation to the Customer to formulate a contractual purchase proposal. The order sent by the Customer has the value of a contractual proposal and implies complete knowledge and full acceptance of these General Conditions.
The correct receipt of the Client's proposal will be confirmed by the Company through an automatic reply sent to the e-mail address supplied by the Client and only confirms the correct receipt of the proposal within the information systems. This confirmation message will indicate an Order Number, to be used in any subsequent communication with the Company.
The message will re-propose, in addition to the information required by law, all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections.
Possible increase in costs caused by errors in the data not reported promptly, will be the sole responsibility of the Customer.
Each purchase contract stipulated between the Company and the Customer must be considered concluded only with the acceptance of the order by the Company.
The Company has the right not to accept, at its discretion, the order sent by the Customer, without the latter being able to make claims or rights of any kind, for any reason, including compensation.
In particular, the Company reserves the right not to accept purchase proposals and cancel orders that do not give sufficient guarantees of solvency or if, even after a comparison with the circuit that manages payments by credit cards, anomalies in transactions and means of payment used by the Customer.
The order confirmation is given to the Customer when the Products are delivered to the courier in charge of shipping with the relative issue of the invoice or receipt.
5. PRODUCT PRICES AND SHIPPING COSTS
All Product prices are clearly indicated on the Site and are inclusive of
For sales reserved to residents in countries outside the European Union, the prices at the time of the order are reduced by the current VAT rate.
Delivery costs are adequately highlighted at the time of the order. The cost of each shipment - the amount of which may vary according to the method of delivery and payment, as well as the destination and the total amount of the order - is charged to the customer and will be calculated at the time of placing the order.
For deliveries outside Europe, the Company reserves the right to quantify the costs; to this end, the customer must contact the Company in advance, which will estimate the costs.
6. DELIVERY AND INVOICING METHODS
The Company - unless otherwise agreed with the Customer - delivers by
courier throughout the European territory and the delivery will take place
without an appointment.
The Company issues an invoice or receipt for the Products purchased when the Products are delivered to the courier for shipment and then included in the package to be delivered. For the issuance of the invoice, the information provided by the Customer is valid. No data changes will be possible after the invoice has been issued.
No responsibility, for any reason, can be charged by the Customer to the Company in case of delay in the order fulfillment or in the delivery of the Products covered by the Purchase Contracts.
The ordered Products will be sent to the postal address specified by the Customer.
Deliveries will be made from Monday to Friday, during normal office hours, excluding national holidays. The delivery will be considered completed when the Product is made available to the Customer at the address specified in the order form.
Upon delivery of the Products by the courier appointed by the Company, the Customer is required to check carefully:
a) that the packaging is not damaged or otherwise altered;
b) that the number of pieces delivered corresponds to what is indicated in the transport document.
Any damage to the packaging and to the Products or the mismatch in the number of pieces / packages or indications, must be immediately contested by the Customer, who may contact the Company through the above references specifying the order for which such occurred. misunderstandings.
Cases of force majeure, unavailability of means of transport, as well as unforeseeable or inevitable events that cause a delay in deliveries or make deliveries difficult or impossible or cause a significant increase in the cost of delivery for the Company, will give it the right to split, postpone or cancel, in whole or in part, the expected delivery or to terminate the Purchase Agreement. In such cases, the Company will be responsible for providing timely and adequate communication of its decisions to the e-mail address indicated by the Customer and the latter will have the right to a refund of any price already paid, excluding any further claim, for any reason, against the Society.
7. METHODS OF PAYMENT
The payment of the purchased Products can be made in the following ways:
Bank: CASSA DI RISPARMIO DI ORVIETO
The goods will be sent to the customer after the bank notification or receipt of a copy of the bank transfer with CRO number sent by the customer via e-mail to email@example.com
8. RIGHT OF WITHDRAWAL
Purchases made on the Site are governed by these General Conditions as well as by the Italian law on mail order and distance selling. Personalized items, including all custom-engravable designs, made-to-order personalized size rings are excluded from the right of withdrawal.
Pursuant to art. 64 and following of Legislative Decree 206/2005 (Consumer
Code), the consumer customer (ie a natural person who purchases the goods
for purposes not related to his professional activity, or without
indicating a VAT number) has the right to withdraw from the purchase
contract for any reason and without providing explanations, under the
conditions set out below:
- the Customer must send, within 14 (fourteen) working days from the date of receipt of the goods, a communication containing a clear indication of the will to withdraw; the burden of proof of compliance with the terms is borne by the customer, it is therefore suggested to use a registered letter with return receipt, or other equivalent form;
- the substantial integrity of the returned property is an essential condition for exercising the right of withdrawal;
- having verified the integrity of the returned Product, the Company will refund the Customer the full amount paid for the Products referred to in the Purchase Agreement subject to withdrawal, no later than 14 (fourteen) days from the return of the Products themselves. The Company will refund the full value of the order, or part of it if the withdrawal is partial, by bank transfer, or by other methods specifically agreed between the Company and the Customer.
It should be noted that in accordance with current legislation on the subject, the Company will refund the Customer only the sums paid by the latter as the price of the Products. The costs necessary for returning the Products subject to withdrawal to the Company will be borne by the Customer.
9. NON-CONFORMITY OF PRODUCTS AND DEFECTIVE PRODUCTS
The Products offered on the Site comply with the national and community
legislation in force in Italy. The Company guarantees that the products are
free from defects and manufacturing defects.
In the event of a lack of conformity of the Products purchased with respect to the description published on the Site and in the event of a defective Product, the Customer must immediately send the Product to the Company for the necessary checks. Within 8 days of receipt of the goods, the Company will send its considerations via email regarding the customer's findings; if the non-conformity or defect of the Product is confirmed, the Customer will only be entitled to a refund or replacement of the goods. A communication from the Company will follow with the indication of the reimbursement method, excluding any further liability, for any reason. In any case, replacement or reimbursement is excluded where tampering or modification of the Product by the Customer or whoever is on his behalf is ascertained.
10. DISCLAIMER AND PRODUCT WARRANTY
The Products supplied by the Company are intended exclusively for the specific use for which they are advertised on the Site. The Company is therefore not responsible for the consequences deriving from the use of the Products for a different use.
11. TREATMENT OF PERSONAL DATA
12. COMMUNICATIONS AND COMPLAINTS
All communications or any complaints by the Customer against the Company regarding the Purchase Agreements must be communicated by writing to the email address indicated in these Conditions or through the appropriate contact forms on the Site.
13. INTELLECTUAL PROPERTY RIGHTS
All trademarks (registered and unregistered), as well as any and all intellectual work, distinctive sign or denomination, image, photograph, written or graphic text and more generally any other intangible asset protected by the laws and international conventions relating to intellectual property and industrial property reproduced on the Site remain the exclusive property of the Company and / or its assignors, without the Customer having any rights over the same from access to the Site and / or from the conclusion of the Purchase Contracts. Any use, even partial, of the same is prohibited without the prior written authorization of the Company and / or its assignors, in favor of which all related rights are exclusively reserved.
14. APPLICABLE LAW AND COMPETENT COURT
This Agreement is governed by the laws of the Italian Republic.
For any dispute concerning or deriving from this Contract or from its execution, the Court of Terni where the Company is based will be exclusively competent.
This Application collects some Personal Data of its Users.
OROGAMI di Orciuolo Tiziana
Via del Duomo 14/16 – 05018 Orvieto (Italy)
Telephone: +39.0763.344206 – Email: firstname.lastname@example.org
TYPES OF DATA COLLECTED
Among the Personal Data collected by this Application, either independently
or through third parties, there are: Email, Cookies, Usage data, Name,
Surname, Telephone number, Province, Address, Company name, Fiscal Code,
VAT number, postcode and city.
Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.
Failure by the User to provide certain Personal Data may prevent this Application from providing its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
METHOD AND PLACE OF PROCESSING OF COLLECTED DATA
The Data Controller processes the Personal Data of Users by adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The Data are processed for the time necessary to perform the service requested by the User, or stated by the purposes described in this document, and the User can always request the interruption of the treatment or the cancellation of the data.
PURPOSE OF THE PROCESSING OF COLLECTED DATA
The User Data is collected to allow the Owner to provide its services, as
well as for the following purposes: Contacting the user, Address management
and sending email messages, Registration and authentication, Sale of goods
and services online, Management of payments, statistics, interaction with
social networks and external platforms, display of content from external
The types of Personal Data used for each purpose are indicated in the specific sections of this document.
DETAILS ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:
Contact form (This Application)
The User, by filling in the contact form with his own Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal data collected: Email and Name.
Direct registration (This Application)
The User registers by filling out the registration form and providing his Personal Data directly to this Application.
The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.
The payment management services allow this Application to process payments
by credit card, bank transfer or other tools. The data used for the payment
are acquired directly by the requested payment service manager without
being processed in any way by this Application.
Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.
PayPal (Paypal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments using their PayPal credentials.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookies and Usage data.
These services allow you to view content hosted on external platforms
directly from the pages of this Application and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Google Maps widget (Google Inc.)
Google Maps is a map viewing service managed by Google Inc. that allows this application to integrate such contents within its pages.
Personal data collected: Cookies and Usage data.
Youtube Video Widget (Google Inc.)
Youtube is a video content viewing service managed by Google Inc. that allows this Application to integrate such contents within its pages.
Personal data collected: Cookies and Usage data.
FURTHER INFORMATION ON THE TREATMENT
Defense in court
The User's Personal Data may be used for the defense by the Owner in court or in the stages leading to its eventual establishment, from abuses in the use of the same or related services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data upon request of the public authorities.
System logs and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address .
Information not contained in this policy
More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.
Exercise of rights by Users
The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or otherwise of the same from the Data Controller, to know its content and origin, to verify the '' accuracy or request its integration, cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.
This Application does not support "Do Not Track" requests. To find out if any third-party services used support them, consult their privacy policies.
DEFINITIONS AND LEGAL REFERENCES
Personal Data (or Data)
Any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number, constitutes personal data.
This is the information collected automatically by this Application (or by third-party applications that this Application uses), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. ) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application,with particular reference to the sequence of the pages consulted, the parameters relating to the operating system and the IT environment of the User.
The individual who uses this Application, who must coincide with the interested party or be authorized by him and whose Personal Data are being processed.
The natural or legal person to whom the Personal Data refers.
Data Controller (or Data Controller)
The natural person, legal entity, public administration and any other body, association or organization which is responsible, even jointly with another owner, for decisions regarding the purposes, methods of processing personal data and the tools used, including the security profile, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
The hardware or software tool through which the Personal Data of Users are collected.
Small piece of data stored in the User's device.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations established by the European Regulation 679/2016.
Payment methods accepted:
Major credit cards are accepted, including prepaid cards (Visa, MasterCard,
Postepay, etc.) at no additional cost.
The credit card data will be managed directly through the secure servers of Nexi and no information relating to your credit card will be transferred to the OROGAMI store.
To pay by credit card it is not necessary to be registered with Nexi.
You can pay your order by bank transfer via Home Banking or at the bank
Once the transfer has been made, you will need to send us by email (email@example.com) a copy of the transfer with the CRO number of the operation to obtain immediate dispatch of the goods.
Otherwise, the shipment will be made as soon as we verify that the payment has been credited.
For other payment options or more information, please contact us
We ship Worldwide.
The products ready for delivery are shipped within 48 hours of receipt of payment (the others are shipped according to the agreed timing or indicated in the product sheet).
Shipping methods, times and costs
UNITED STATES and CANADA:
For any other information, do not hesitate to contact us